Rutgers University
School of Social Work

Continuing Education
Monday, May 10, 2010
9:30-3:30
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On Being and Having a Case Manager: A Relational Method
This workshop explores the challenging work of case management by focusing on the everyday practical demands of negotiating the potential and constraints of living in communities with a serious mental illness. Rooted in the idea of recovery, the workshop provides a practical theory for how to use the case management relationship to encourage hope, to facilitate reflection, to achieve goals, to foster empathy and understanding when disappointment occurs, and to build upon strengths; and perhaps most important, how to stay with the client and not two steps behind or ahead of them in their recovery journey. The method is designed to work alongside case management models: strengths, assertive community treatment, and integrated dual diagnosis treatment. The relational method is the topic of the workshop leaders’ new book, On Being and Having a Case Manager (Columbia University Press, March 2010).
About this book, Jay Neugeboren, author of Imagining Robert: My Brother, Madness and Survival, writes, “Case managers who work with individuals afflicted in varying degrees from mental illness, short and long term, are our front-line workers—those who have the most direct, ongoing relationships with patients, and those who are crucial to the well-being of their patients. On Being and Having a Case Manager is a valuable book, full of wonderful stories, sensible guidelines, and original ways of relating to people with mental illness.”
Instructors: Jeffrey Longhofer and Jerry Floersch
Date: Monday, May 10, 2010
Time: 9:30 am - 3:30 pm
Location: 100 Joyce Kilmer Ave, Piscataway, NJ

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Workshop Schedule
9:30 – 9:45 A Relational Method to Case Management
9:45 – 10:30 Keeping the Client Mind in Mind
10:30 – 10:45 Break
10:45 – 11:15 Building the Working Alliance: Doing For, Doing With, Standing by to Support, and Letting Go

11:15 – Noon Case Vignettes I
Noon – 1 pm Lunch
1:00 – 2:15 Case Vignettes II
2:15 – 2:30 Break
2:30 – 3:15 How to Implement Relational Case Management
3:15 – 3:30 Summary and Workshop Evaluation