Recent RCM WORKSHOPS
May 10, 2010
Rutgers University School
of Social Work

Continuing Education
See Workshop Description
LEARNING ASSETS
This website provides resources for instructors and students, which are designed to support classroom discussions and individual and group assignments that relate to six sections of the book. Learning assets are organized in two ways: by each section of the book and by asset type.
  • RCM Progress Note
  • Glossary of Key Concepts
  • Readings
  • Films
  • PowerPoints
  • Assignments & Exercises
  • Exam Questions
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Featured Resource
RCM Podcasts
(coming soon)
PRACTICAL KNOWLEDGE
This book is designed for instructors and students in foundation and advanced courses of social work education programs. It provides learning assets for the book,
On Being and Having a Case Manager: A Relational Approach to Recovery In Mental Health, to complement classroom discussions and assignments. The goal is to help emerging professionals enhance their self-reflective and communications skills—both of which are essential for being an effective clinical case manager.
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Consider this. Today’s social work curriculum requires students to gain practical knowledge through fieldwork experiences, especially by providing case management services. However, there are few courses that provide deep insight into and practical approaches for learning the practice. In other words, there are few books and courses that prepare students for the work before they are immersed in it and while they are experiencing it. The book and website are designed to help you do just that.
For Case Managers and Consumers
On Being and Having a Case Manager has been written about and for practicing case managers and consumers. It is our goal to create an ongoing dialogue about the case management relationship and to use the website as a resource and as a vehicle to encourage sharing stories and information.
Rcm Your Resource for Case Management
THE BOOK
This is no ordinary textbook, mainly because it tells a story of the relationship between a case manager and a consumer of mental health services over the course of two years. The story proceeds through a series of short stories (or vignettes). Each vignette is accompanied by a reflection that introduces readers to clinical theories and practices without overwhelming them with jargon.

The book draws readers into many dimensions of the evolving relationship in the story. It examines not only the external experiences between the two people but also the internal experiences, where, as you will see, much of the work of case management and mental-health recovery occur. In fact, the book convincingly argues that both the internal and the external influence and complement each other.

(See “Five Reasons to Use This Book”, for more information.)
A Clinical Complement
The RCM method is not a case-management “model”. Rather, it is a method designed to complement or enhance existing service models and approaches by focusing on the clinical (or relational) aspects of those services. RCM may be used with a number of popular models, including the following:
  • Strengths Case Management
  • Assertive Community Treatment (ACT)
  • Integrated Dual Disorder Treatment (IDDT)
  • Cognitive Enhancement Therapy (CET)
  • Individual Placement Services/Supported Employment (SE)
Books on Case Management:
Some New, Some Old, All Good
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THE METHOD
At the core of this book is the Relational Case-Management (RCM) method, which teaches case managers the importance of being mindful and, thus, reflective about how they are influencing—positively or negatively—their relationships with consumers. With RCM, case managers are encouraged to ask if their relationships are supporting and promoting recovery. They learn to ask, “What am I doing here?,” and “What does this person want or need?”. They learn to ask which of the four relational activities described in this book are most useful:
  • Do for
  • Do with
  • Stand by to support
  • Let go/ do for oneself
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ENDORSEMENTS

"
On Being and Having a Case Manager is a valuable book, full of wonderful stories, sensible guidelines, and original ways of relating to people with mental illness.  All those who work in the world of mental health will benefit from its thoroughgoing examination of the centrality of relationships in the treatment of people with mental illness, and from its wisdom.  This is a wonderfully useful and necessary book.”
Jay Neugeboren,  Author of Imagining Robert: My Brother, Madness and Survival and  Madness: New Lives for People Living with Mental Illness. 

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CLIENT AND CASE MANAGER VOICES

IT’S YOUR VOICES We want to hear from you about your case management experience.
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